Privacy Policy

Effective Date: June 2025

1. Introduction

This Privacy Policy describes how Henri Marc ("we," "us," or "our") collects, uses, and shares personal information when you visit our website henrimarcstore.com (the "Site") or use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) if you are located in the European Economic Area (EEA).

2. Information We Collect

We collect the following categories of personal information:

  • Information You Provide Directly:
    • Contact information (name, email address, phone number, mailing address)
    • Account information (username, password)
    • Payment information (credit card details, billing address)
    • Order details (products purchased, shipping information)
    • Communications (emails, chat logs, customer support inquiries)
    • Any information you provide when filling out forms on our site.
  • Information Collected Automatically:
    • Device information (IP address, browser type, operating system, device identifiers)
    • Usage information (pages visited, time spent on pages, clickstream data)
    • Cookies and similar tracking technologies (see our Cookie Policy below)
    • Location information (if you enable location services)
  • Information From Third Parties:
    • Information from service providers (payment processors, analytics providers)
    • Information from social media platforms (if you connect your accounts)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To create and manage your account
  • To send transactional emails (order confirmations, shipping updates)
  • To send marketing communications (with your consent, where required)
  • To improve our Site and services
  • To personalize your experience
  • To prevent fraud and ensure security
  • To comply with legal obligations
  • To perform analytics.
  • To provide behavioural advertising when applicable.

4. Legal Basis for Processing (for EEA Residents)

If you are located in the EEA, we process your personal information based on the following legal grounds:

  • Your consent (for marketing communications, cookies)
  • Performance of a contract (to fulfill orders, provide services)
  • Compliance with a legal obligation
  • Our legitimate interests (to improve our services, prevent fraud, ensure security), provided these interests do not override your rights and freedoms.

5. Sharing Your Information

We may share your personal information with:

  • Service providers (payment processors, shipping companies, analytics providers)
  • Business partners (for joint marketing or product offerings)
  • Legal authorities (when required by law)
  • Third parties in connection with a business transaction (merger, acquisition)

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, financial data will be kept for the length of time required by accounting laws.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of your personal information.
  • Correction: You can ask us to correct inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information (subject to legal limitations).
  • Restriction: You can ask us to restrict the processing of your personal information.
  • Portability: You can request a copy of your personal information in a portable format.
  • Objection: You can object to the processing of your personal information (for direct marketing or legitimate interests).
  • Withdraw Consent: You can withdraw your consent at any time (for consent-based processing).
  • Right to complain to a supervisory authority.

To exercise these rights, please contact us using the contact information below.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

9. International Data Transfers

If you are located in the EEA, your personal information may be transferred to and processed in countries outside the EEA that may not have equivalent data protection laws. We will implement appropriate safeguards to ensure your data is protected, such as Standard Contractual Clauses.

10. Cookie Policy

We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through our cookie consent banner. 

  • Essential Cookies: These cookies are necessary for the operation of our Site.
  • Analytics Cookies: These cookies help us understand how users interact with our Site.
  • Marketing Cookies: These cookies are used to deliver targeted advertisements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site or by other means. 

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at:

info@henrimarcstore.com

or

by post at:

Henri Marc
360BrandGroup LTD
Unit 7
77 Newton Street
M1 1EX