Customs and Import Duties
When you order from Henri Marc & Co, your package will be shipped from the United Kingdom. Please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by your country's customs authorities.
Important Information:
- We cannot change the declared value of your order. Customs regulations require us to declare the true value of the goods on the commercial invoice attached to your package.
- You are responsible for paying any applicable customs duties, taxes, and import fees. These charges are not included in the price of your order or the shipping costs.
- Customs authorities in your country will contact you if any duties or taxes are owed. They will provide instructions on how to make the payment.
To minimize potential delays and unexpected charges, we recommend:
- Checking with your local customs office for information on import duties and taxes before placing your order.
- Familiarising yourself with your country's import regulations. Some countries have restrictions on certain types of goods or may require additional documentation.
Please note: Henri Marc & Co is not responsible for any delays or additional charges imposed by customs. We are also unable to provide refunds for orders that are refused or abandoned due to unpaid customs fees.
If you have any questions about customs and import duties, please contact your local customs office.
